Outdoor weather is upon us and we’ve been daydreaming through this list of 30 must visit beer gardens in the UK over the past few days. Plans are being made and over the next few months we are hoping there’s enough sunshine to sample at least one or two al fresco afternoons in the Great British pubs.

If you’re lucky enough to own a restaurant (or a pub) with an outdoor area, simpleERB can help you make the most of spreading your bookings around.

We’ve found a few cases where some of our users haven’t added their outdoor sections as a separate area on their table layout. Usually because they can’t guarantee the weather. A fair point. However, simpleERB allows you to close areas off for certain time periods so that no bookings will ever go into your diary for outdoor tables during the winter months. You’ll find area configuration in the advanced column of your settings menu.

If you prefer just allocating tables in your outdoor area on an ad hoc basis, you can use the configure widget settings to close your outdoor tables from online booking. This leaves them free to be booked in by you or your staff as and when the weather allows.

simpleERB has been built to let you be as flexible as possible. It lets you control exactly what you want to allocate so that customers don’t book when and where you don’t want them to.

If you need any further info on how simpleERB can help manage different restaurant areas, don’t hesitate to drop us an email on help@simpleerb.com



TripAdvisor recently released a study showing the benefits of being engaged with your customers online. It highlighted that in cases where you were seen to interact and be ‘visible’, engagement through TripAdvisor increased. Over the last few years, like them or loathe them, TripAdvisor have become the go to place for customers to research restaurants before they book. It is therefore important to ‘take control’ of your public profiles on sites like TripAdvisor or on your Google business listing.

The report showed that customer engagement increased when owners took the time to respond to reviews and simpleERB already has a function that lets you do that quickly and easily, whilst filtering the reviews that make it into the public domain.

The simpleERB customer feedback tool, when enabled, lets you engage directly and sends your customers a link to review their experience at your restaurant. Their feedback then comes straight back to you and if it’s a good review, you can send them a link to your TripAdvisor, Facebook or other social profile so that they can leave the review there too. If you are unfortunate to get a bad review (it happens to us all!), you have the opportunity to sort this out directly with the customer, rather than to air your dirty laundry on a public website.

Setting it up takes seconds but could get you closer to your customers.

See how to set up customer feedback on our help centre and engage with your customers straight away!



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